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Terms and Conditions

1. Introduction

Welcome to Pean! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms.

2. Intellectual Property Rights

All content, trademarks, and other intellectual property displayed on our website are owned by Pean or used with permission. Unauthorized use of our content is prohibited.

3. AI Tools Usage Terms

Our AI-powered tools are provided for legitimate business and personal use. You agree to use these tools only for lawful purposes and in accordance with these Terms.

Prohibited Uses: You may not use our AI tools to:

  • Process content that infringes on intellectual property rights, including copyrighted material without authorization
  • Generate or process illegal, harmful, or offensive content
  • Violate any applicable laws or regulations
  • Attempt to reverse engineer or extract proprietary AI models
  • Use automated systems to abuse or overload our services
  • Process content that contains personal information of others without consent

We reserve the right to limit usage, impose quotas, or suspend access to our services if we detect abuse or violation of these terms.

4. User Responsibilities

As a user of our website, you agree not to engage in prohibited activities, including but not limited to distributing malware, infringing on intellectual property rights, or using our website for unlawful purposes.

When using our AI tools, you are responsible for:

  • Ensuring you have the right to upload and process the content you submit
  • Verifying the accuracy and appropriateness of AI-generated results before use
  • Complying with all applicable laws and regulations regarding content processing
  • Maintaining the security of your account credentials

5. User Content Policy

You retain ownership of the content you upload to our platform. By uploading content, you grant Pean a limited, non-exclusive license to use, process, and store your content solely for the purpose of providing our AI-powered services.

AI-Generated Content: Content generated by our AI tools (summaries, transcripts, analyses, etc.) is provided for your use. You may use AI-generated content for your own purposes, subject to these Terms. However, you acknowledge that:

  • AI-generated content may not be unique and similar content may be generated for other users
  • You are responsible for verifying the accuracy and appropriateness of AI-generated content
  • Pean does not claim ownership of AI-generated content, but reserves the right to use aggregated, anonymized data for service improvement

6. Limitation of Liability

Pean is not responsible for any damages resulting from the use or inability to use our website or services. This includes but is not limited to direct, indirect, or consequential damages.

Specifically regarding our AI tools, Pean shall not be liable for:

  • Any errors, inaccuracies, or omissions in AI-generated content
  • Loss of data or content resulting from service interruptions or technical failures
  • Decisions made based on AI-generated content without independent verification
  • Any consequences arising from the use of AI-generated content for critical applications

7. AI-Generated Content Disclaimer

Our AI tools use advanced machine learning models to generate content, summaries, analyses, and other outputs. However, AI technology is not perfect and may produce inaccurate, incomplete, or inappropriate results.

Important: You acknowledge and agree that:

  • AI-generated content is provided "as is" without warranties of any kind
  • You should independently verify the accuracy and completeness of all AI-generated content before relying on it
  • AI-generated content should not be used for critical decisions without human review
  • Pean does not guarantee the accuracy, completeness, or suitability of AI-generated content for any particular purpose

8. Governing Law

These Terms and your use of Pean will be governed by and construed in accordance with US & EU laws.

9. Service Availability and Interruptions

We strive to provide reliable and continuous access to our services, but we do not guarantee uninterrupted or error-free operation. Our services may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical issues or system failures
  • Third-party service provider outages
  • Force majeure events beyond our control

Free vs. Paid Services: Free tier users may experience usage limits, processing delays, or reduced feature access. Paid subscribers receive priority processing, higher usage limits, and enhanced support. We reserve the right to modify service tiers and features at any time.

Pean is not liable for any losses or damages resulting from service interruptions, delays, or unavailability.

10. Content Deletion and Account Termination

You may delete your uploaded content and processing results at any time through your account dashboard or by contacting us at [email protected]. Upon deletion, your content will be removed from our active systems within a reasonable timeframe.

Content Removal: We reserve the right to remove or delete content that:

  • Violates these Terms or applicable laws
  • Infringes on intellectual property rights
  • Contains illegal, harmful, or offensive material
  • Is reported as violating third-party rights

Account Termination: We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or abuse our services. Upon termination, your access to the platform will be revoked, and your content may be deleted in accordance with our data retention policy.

You may terminate your account at any time by contacting us. Upon termination, your data will be handled in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these Terms and Conditions periodically. By continuing to use our website after changes are posted, you agree to the updated terms.

12. Contact Us

If you have questions about these Terms and Conditions, please contact us at [email protected].

  • Effective Date: July 19, 2025 at 12:04 PM
  • Last Updated: July 19, 2025 at 12:04 PM
Terms and Conditions | Pean